-Ms. Sayblee would benefit from keeping her personal and professional lives separate in the presence of clients. This is common sense for any business.
-Ms. Sayblee would benefit from adhering with hygienic standards as expected in the State of Florida. She addresses clients with many scalp/hair conditions that could be transferred from client to client if proper hand washing isn't performed.
It's a shame, really. I was initially excited about this natural hair salon. The search continues!
-Ms. Sayblee could improve in the area of time management. Perhaps, hire a scheduler to make realistic appointments to decrease unnecessary wait times.
DISGUSTING CUSTOMER SERVICE!!! I was misled by the few, but high-rated reviews on yelp and google. But, when I arrived, I received the complete opposite. I arrived for my appointment this morning only to be told things about my hair that were obvious. As I am anxious to move along with the process (because after all I am there by appointment, NOT JUST SOME RANDOM WALK-IN demanding service) she proceeds to remove her gloves and tell me she's going to finish AFTER SHE EATS!!!! I asked how long she would take, she took offense by stating she had never been asked that before and continued to carry on as though I had no place to ask even though she is not just on her time, but ON THE CLIENT'S TIME (which in my opinion is more valuable considering I am the one paying). She had no regard for time and imposed her personal dissatisfaction with "not eating" or "being hungry" on a client and insisted that either I wait for her or reschedule. Real professionals who run businesses, make their clients/customers top priority and does not gripe about missing a meal that should have been eaten prior to even opening their doors (since it's that important). I was highly disappointed that I wasted my gas and time coming to her salon. People like her make it hard to support our own. For the future, I suggest that you get more employees on the floor to conduct minor tasks for clients while "you eat" and practice better customer service because you may have a select few vouching for you, but your business WILL NOT THRIVE under your indignant and low class ownership. I WILL NOT RECOMMEND ANYONE TO SOMEONE SO INCONSIDERATE. NEVER AGAIN.
Her products are great, my hair has come a long way. It growing, I had a few bald spots and now they have grown back.
P.S. The reviews may be good, but please pay attention to how long ago they were.
I googled "natural hair salon near me" and this salon came up. I LOVE what she did with my hair. She is very friendly. I WILL come back again.
***FYI This is definitely not the first time a client or potential client has complained about her attitude***
I showed up to the appointment on time and had to wait for her to finish eating. 30 minutes later, she started to providing service: wash, treatment, trim, and twist out. Other clients trickled in. She started styling another girls hair in between styling mine. Note: Ms. Sayblee did not wash her hands when switching clients. Also, she talked about personal matters often. Overall, it was an uncomfortable experience that cost me money. Total time: 4 hours.
My friend recommended Sayblee Natural Hair Salon because of my fine hair and my desire to find a product that does not contain a ton of chemicals. A few months ago, I stared using her products. 5/5, outstanding experience, a clean salon, and a great staff.
Sayblee Natural Hair Salon is a US Beauty Salon based in Miami, Florida. Sayblee Natural Hair Salon is located at 8423 NW 7th Ave, Miami, FL 33150, USA.
Please contact with Sayblee Natural Hair Salon using information above: Address, Phone number, Fax, Postal code, Website address, E-mail, Facebook. Find Sayblee Natural Hair Salon opening hours and driving directions or map. Find real customer reviews and ratings or write your own review.
Find Beauty Salon in Miami