The customer service is amazing wow!!!
I rented the big keg from here for a party. I'm not sure if it was the cheapest, but it was cheaper than a lot of other spots I tried. The service was also good. I called to reserve the one I wanted, he held it for me to pick up, and then I just returned it a couple days later.
I typically don't leave bad reviews but with the experience I encountered I just had to. I went there today to pay for a keg rental and was surprised with the fact that the kegs had gone up $10.00 from the price online to the price the store had, I thought no big deal of it and proceeded but only to have the price increased again. When I confronted the cashier he stated that the owner was in charge of that and I asked him to call the owner. I spoke to the owner and he stated that it costs too much in order to change the signs in the store and that the website was not updated, I explained that it is not normal to have 3 different prices for a single item and the man replied "papi do whatever you want. I just walked out the store and refuse to do business with businesses that only think of themselves and not in establishing a relationship with their customers. I'm not a papi, I am an American who was going to buy an item and was treated with an immense of amount of disrespect.
Liquor Depot is a US Liquor Store based in Miami, Florida. Liquor Depot is located at 7309 SW 97th Ave, Miami, FL 33173, USA.
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