The staff is absolutely worthless. The owner would not accept responsibilty for misplacing the flower arrangement that was delivered for the viewing. They had no clue where the flowers were at when they were asked. They blamed the florist. The florist delivered them with plenty of time. They charged the florist a delivery charge for keeping the flowers in the office the same set of flowers that they lost!!!
Dissatisfied and frustrated ! Very very unethical people to work with . Ended up boosting prices , embalming process wasn't done appropriately (leaking of the remains), extremely rude (denied to speak to us and left us in front of his office ) . Rafael is not the person you want to work with while grieving the lost of love one . He claimed to be the funeral director and when cops were called we found out he is the husband of the funeral president. (Retired few years ago) maybe there's a reason why he retired . If you work with these people make sure you pay close attention to what is included with how much you pay . They put us through what you cannot imagine. Very torn with the horrendous service and work ethic my family and I experienced here.
I came here for a funeral of a close family relative yesterday on Saturday, May 20, 2017, whom passed away a week prior on Sunday, May 14, 2017. But thank you for providing us an inexpensive opportunity ($3,000ish) to showcase a final last moment of one of our loved one's from the hospital to the National Funeral Home, and even transport a coffin to another country as well. It means well to know that people still care, even when you're low on cash. But a big thank you indeed! :)
Sadness, and a most distressful experience of loosing someone beloved turned into a spiritual experience. Everyone at National Funeral home embraced me as part of a loving family. I hope that a simple thanks to everyone there at National Funeral home suffice.
Planning the funeral of a loved one can be a very difficult and painful experience. When my grandfather Pablo recently passed away, our family turned to National Funeral Homes for guidance. From our first meeting, the staff at National Funeral Homes treated our family with utmost care and professionalism. We will be forever grateful to Dayana (the owner/manager) and all of her wonderful staff members for guiding us with all of the preparations, for listening to our concerns and answering all our questions, and for making us and our family feel at home. We highly recommend National Funeral Homes.
National Funeral Homes And Crematories is a US Funeral Home based in Miami, Florida. National Funeral Homes And Crematories is located at 151 NW 37th Ave, Miami, FL 33125, USA.
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