+ Clean Restrooms
Not a great area but got the job done
I have been coming here for the last 4 months since moving into the area. Pros: open 24 hours, commercial washers and dryers. Cons: worse customer service ever. On two different occasions with the same woman. Machine was not drying had to switch machines, went to tell her and she wouldn't refund the quarters (not a big deal since she couldn't verify what I had inserted), problem was how incredibly rude this lady is and loud so that everyone could hear in the place. Second time, I changed quarters finished my laundry went to exchange the quarters, lady didn't feel like doing it even though the quarters were thru their coin change machine. Finally she decided after telling her that the other staff has done without a problem did she change it. Again, not a big deal had she not been soo rude and unprofessional. Suggestion to the owners: teach your employees how to deal with customers or don't hire individual's who clearly should not be working with people.
- Patrons "reserving/holding" baskets
Came here for the first time in years. The place was pretty dirty and there were even some carts that had garbage in them. The lady working upfront seemed miserable. I put my clothes to dry for 40 minutes and it was still wet. When I touched the glass door, it was cold which meant the machine did not heat up properly. I went to the front to tell the lady the machine was not working and it did not dry my clothes and the first thing she ask is if I left my clothes unattended. how does that even matter? I told her I did not leave and was sitting in front of the machine the whole time. She walked to the dryer touched the clothes and told me I needed to put more money in the machine. 40 minute drying is more than enough and clearly the machine did not heat up. She told me it heat up a little bit so that I needed to put more money and walked away. Didn't even put a sign up on the machine so that others would know that it was not working properly. I ended up having to pay and put my clothes to dry again. Honestly I know if I would have gone anywhere else they would of taken care of this for me.
Place states to be open 24hours went to walk up to the door guy closes locks the door and says they no longer open 24hours . I been here 100 times and always attitude from the lady but always been open now im stuck driving cross town they even had the open signs on and the 24 hour 7 days a week all over the windows . Horrible i say horrible .
+ Different size washers
- Too many broken down machines
+ Open 24 hours
Wash Time Coin Laundry is a US Laundry based in Miami, Florida. Wash Time Coin Laundry is located at 11397 W Flagler St, Miami, FL 33174, USA.
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