On October 21st 2017. Let's begin with with the front desk where my great first impression of the hotel was given by Gabriel who is a true sample of excellent hospitality!
Excellent hotel and location. Hilton Honors lounge provides a delicious breakfast but the evening does not provide free beer/wine. May not seem important but should be a Hilton standard.
Fortunately everything about the hotel was exceptional, and I don't give praise lightly. It was clean, stylish, roomy with excellent service in the bar where we had lunch. Food was beyond good and great value for money and service attentive and efficient. Room itself was well equipped and comfortable. I could go on but suffice it to say I was very pleased with my stay, and although short and sweet this time, I hope to be back for a longer visit in the future.
Valet and door staff very friendly. Front desk not as much. Bartenders in the 1601 bar were very good. Prompt, friendly, knowledgeable, just very good at their job. The room was adequate. Certainly clean, but also a little worn. The room safe was stuck in the open position and unusable. Location is decent if you're want to be downtown, near musuems and American Airlines Arena. Not so much if you're more interested in South Beach.
As a Diamond member I got upgraded to a Jr Suite, nicest room I've ever stayed in. Corner room, wall to wall, floor to ceiling glass windows with panoramic views of the city and the bay. Bed is the most comfortable hotel bed by far. Executive lounge is kinda a joke in the evenings, no free beer or wine. Breakfast was good. Only 2 downsides were how small the bathroom was for how huge the room was and that self parking is $25 with no in and out. Valet it $28
Visited in mid July for a weekend trip to Miami. The rooftop pool is amazing. The views from my room were breathtaking as well - floor to ceiling windows. Bar and restaurant had great choices. Full buffet breakfast in the mornings was great too, lots of choices. The staff were great at any encounter. Loved my experience here.
Hilton Miami Downtown is a US Lodging based in Miami, Florida. Hilton Miami Downtown is located at 1601 Biscayne Blvd, Miami, FL 33132, USA.
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